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You Haven’t Got Mail!

Indian outsourcing companies may be providing technology solutions to the world’s largest companies, but Indian government officials, right up to the Indian prime minister’s office and the Indian Air Force, rely on free e-mail services from Hotmail, Gmail and Yahoo to conduct official business, according to a Bloomberg report.

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You Haven’t Got Mail!

Indian outsourcing companies may be providing technology solutions to the world’s largest companies, but Indian government officials, right up to the Indian prime minister’s office and the Indian Air Force, rely on free e-mail services from Hotmail, Gmail and Yahoo to conduct official business, according to a Bloomberg report. 

 “Bureaucrats avoid the government system because it covers only 10 percent of federal employees, doesn’t include the latest security patches and can’t be accessed via India’s 840 million mobile-phone connections,” Bloomberg reported.

As a result, it is commonplace for Indian government officials, including security agencies, such as the police, to not just use these private email services, but even to list them as their official email address on business cards and their Websites.

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Magazine | Odds & Ends | August 2011

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